Employees
The Top 5 Metrics for Measuring Candidate Experience
Unlock recruitment success with our guide on the top 5 metrics for measuring candidate experience. Elevate your hiring process.
Karolina Konopka
Customer Success Manager
Blog. Excellent experience management is based on great communication with people.
Employees
6 Candidate Experience Mistakes You Should Avoid
Discover the pitfalls to steer clear of in your hiring process. Learn how to avoid 5 critical candidate experience mistakes.
Karolina Konopka
Customer Success Manager
How To
How to implement NPS surveys: A step-by-Step guide
Unlock customer satisfaction with our step-by-step guide on implementing NPS surveys. Enhance loyalty and boost your business.
Karolina Konopka
Customer Success Manager
Customers
Customer Advisory Board: Definition & Best Practices
Unlock the power of the Customer Advisory Board (CAB) with our comprehensive guide. Implement best practices for success.
Karolina Konopka
Customer Success Manager
Employees
Interview Bias: What it is, Types & How to Avoid Them?
Uncover the nuances of interview bias: understand its types and learn effective strategies to eliminate bias in your hiring process.
Karolina Konopka
Customer Success Manager
Employees
How to Manage an Employee with Depression
Discover effective steps to fight depression. Understanding, support, professional help – key elements on the path to mental health.
Karolina Konopka
Customer Success Manager
How To
Customer Complaints in 2025: How to Turn Frustration Into Loyalty
Master the art of customer complaints resolution! Learn effective strategies to respond promptly, and turn challenges into opportunities.
Karolina Konopka
Customer Success Manager
Employees
Employee Stress Management - Ultimate Guide
Explore the ultimate guide to employee stress management, uncovering causes, consequences, and effective strategies for a healthier workplace.
Karolina Konopka
Customer Success Manager
Opinions & Expertise
First Contact Resolution Rate (FCR)
Unlock the power of customer satisfaction with a high First Contact Resolution Rate (FCR). Explore strategies to enhance efficiency.
Karolina Konopka
Customer Success Manager
Customers
5 Strategies to improve customer retention with NPS surveys
Unlock customer retention with the Net Promoter Score (NPS). Dive into its metrics, strategies, and survey tactics for a customer-centric.
Karolina Konopka
Customer Success Manager
