Blog. Excellent experience management is based on great communication with people.

In today’s competitive marketplace, understanding your customer retention rate (CRR) is crucial for business success. High retention rates indicate that your customers are satisfied and engaged, which can lead to increased profitability and growth. In this blog post, we’ll dive into how to calculate your customer retention rate, explore its significance, and discuss effective strategies […]

Traditional pen-and-paper tests are giving way to more innovative solutions, and among the most exciting developments is the use of AI test generators. These advanced tools offer a myriad of benefits, from streamlining the creation of test questions to providing real-time analytics. If you’re looking to modernize your assessment methods, here’s a guide on how […]

In the fast-paced digital landscape, understanding user behavior and gathering feedback are essential to improving customer experiences and driving business growth. Popup surveys have become a popular method for collecting insights in real-time, offering convenience for both businesses and their users. With 2024 right around the corner, having the right popup survey tools in your […]

Customer reviews play a crucial role in shaping your business’s reputation and improving customer experience. Positive reviews build trust, attract new customers, and even improve SEO. But getting these valuable reviews can be challenging if you don’t know how to ask. In this guide, we’ll explore different methods for asking for customer reviews and share […]

Patient satisfaction serves as a crucial metric for evaluating the quality of care provided. For healthcare professionals, understanding patient feedback is not merely advantageous; it is essential for fostering growth and driving improvements in service delivery. Insights gleaned from patient satisfaction survey can significantly enhance patient experiences, improve health outcomes, and ultimately cultivate greater patient […]

While Typeform is renowned for its visually appealing and interactive survey designs, exploring other options can be beneficial. Different tools offer unique features, pricing models, and integrations that might better suit your needs. Whether you’re seeking advanced functionalities, cost-effective solutions, or enhanced user experiences, these top 10 Typeform alternatives provide excellent choices for creating engaging […]