Opinions & Expertise
Top 20 Google Forms Alternatives for More Customization & Control
Google Forms has long been a go-to tool for creating surveys, quizzes, and forms. It’s simple, free, and integrates seamlessly with other Google services. However, it’s not without its limitations. Whether you need more advanced features, customization options, or better data analysis tools, plenty of Google Forms alternatives might better suit your needs. This blog […]
Karolina Konopka
Customer support manager
Opinions & Expertise
Top 10 Qualtrics Alternatives And Competitors
Finding the right survey tool is essential in a world where understanding customer experience and employee satisfaction can drive business success. Qualtrics has long been a go-to solution for many organizations due to its comprehensive features. However, its complexity and price tag can make it less accessible for some. If you’re looking for powerful yet […]
Karolina Konopka
Customer support manager
Customers
How to measure Product-Market Fit with surveys
Achieving Product-Market Fit (PMF) by business is often seen as the holy grail. It’s the point where your product meets the needs of the market in a way that generates sustainable demand and growth. But what exactly is Product-Market Fit, and why is it so crucial for your business success? In this blog post, we’ll […]
Karolina Konopka
Customer support manager
Employees
Employee Net Promoter Score (eNPS): The Ultimate Guide
Employee loyalty and engagement are crucial components of a thriving workplace. One powerful tool that organizations are increasingly leveraging to measure and enhance these aspects is the Employee Net Promoter Score (eNPS). Built on the foundation of the well-known Net Promoter Score (NPS) used for gauging customer loyalty, eNPS offers a streamlined and effective way […]
Karolina Konopka
Customer support manager
Customers
How To Run a Kiosk Survey
One of the most effective ways to understand and engage with customers is through feedback. Traditional methods, like paper surveys or emails, often fall short due to low response rates and delayed feedback loops. Enter kiosk survey – an innovative, efficient, and interactive way to gather insights right at the point of customer experience. What […]
Karolina Konopka
Customer support manager
Customers
How to Increase Google Reviews: 8 Tips (+1 Secret Hack)
In today’s world, online reviews are a crucial element in building a company’s reputation. Customers increasingly rely on Google reviews to make purchasing decisions. Positive reviews can significantly enhance trust in your brand, attract new customers, and improve visibility in search results. One of the most effective ways to gather positive reviews is through customer […]
Karolina Konopka
Customer support manager