Blog. Excellent experience management is based on great communication with people.

How to measure Product-Market Fit with surveys
Customers

How to measure Product-Market Fit with surveys

Achieving Product-Market Fit (PMF) by business is often seen as the holy grail. It’s the point where your product meets the needs of the market in a way that generates sustainable demand and growth. But what exactly is Product-Market Fit, and why is it so crucial for your business success? In this blog post, we’ll […]

Karolina Konopka

Customer support manager

Karolina Konopka
Employee Net Promoter Score (eNPS): The Ultimate Guide 
Employees

Employee Net Promoter Score (eNPS): The Ultimate Guide 

Employee loyalty and engagement are crucial components of a thriving workplace. One powerful tool that organizations are increasingly leveraging to measure and enhance these aspects is the Employee Net Promoter Score (eNPS). Built on the foundation of the well-known Net Promoter Score (NPS) used for gauging customer loyalty, eNPS offers a streamlined and effective way […]

Karolina Konopka

Customer support manager

Karolina Konopka
How To Run a Kiosk Survey
Customers

How To Run a Kiosk Survey

One of the most effective ways to understand and engage with customers is through feedback. Traditional methods, like paper surveys or emails, often fall short due to low response rates and delayed feedback loops. Enter kiosk survey – an innovative, efficient, and interactive way to gather insights right at the point of customer experience. What […]

Karolina Konopka

Customer support manager

Karolina Konopka
How to Increase Google Reviews: 8 Tips (+1 Secret Hack)
Customers

How to Increase Google Reviews: 8 Tips (+1 Secret Hack)

In today’s world, online reviews are a crucial element in building a company’s reputation. Customers increasingly rely on Google reviews to make purchasing decisions. Positive reviews can significantly enhance trust in your brand, attract new customers, and improve visibility in search results. One of the most effective ways to gather positive reviews is through customer […]

Karolina Konopka

Customer support manager

Karolina Konopka
Top 8 email survey tools to boost your feedback
Opinions & Expertise

Top 8 email survey tools to boost your feedback

Businesses are constantly seeking efficient ways to gather feedback from their customers, share promotional messages, and conduct marketing research. One of the most effective methods to collect this valuable information is through email surveys. However, the key to successful feedback collection lies in using the right tools. In this blog post, we’ll delve into the […]

Karolina Konopka

Customer support manager

Karolina Konopka
15 Best Employee Experience Platforms for 2024
Employees

15 Best Employee Experience Platforms for 2024

In 2024, the quest for optimal employee satisfaction drives the rise of employee experience platforms. These platforms revolutionize recruitment, onboarding, performance management, and feedback, enhancing workplace culture. Explore the top 15 platforms setting the standard for employee experience this year. What are Employee Experience Platforms? Employee Experience Platforms (EXPs) are integrated solutions designed to enhance […]

Karolina Konopka

Customer support manager

Karolina Konopka
Responsly Employee Experience platform helps us to manage employee satisfaction and communication within our organization.

Alicja Zborowska, Administration Specialist

Red bull
Bayer

We automated the product experience managment process.

KraftHeinz

Managing customer experience is made easy with Responsly.

Danone

Our suppliers are surveyed quickly and efficiently.

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