Opinions & Expertise
Mastering Matrix Questions: The Complete Guide + One Special Technique
Matrix questions are a powerful tool in survey design, enabling you to gather detailed insights on multiple related topics within a single, structured format. By presenting several questions in a grid with consistent response options, matrix questions streamline the survey experience for respondents and simplify data analysis for you. However, to fully harness their potential, […]
Karolina Konopka
Customer support manager
Customers
Microsurveys: Complete Guide
As businesses strive to stay competitive, they need rapid, actionable insights. Microsurveys offer a streamlined way to gather essential feedback with minimal disruption. By deploying brief, targeted surveys at key touchpoints, you can capture valuable insights from customers with ease. Whether you’re assessing initial impressions during onboarding, gauging satisfaction post-purchase, or gathering feedback on new […]
Karolina Konopka
Customer support manager
Opinions & Expertise
Recurring Surveys: The Ultimate Guide
Recurring surveys are invaluable tools for businesses looking to monitor customer satisfaction, employee engagement, and overall operational efficiency. In this comprehensive guide, we’ll explore the benefits of recurring surveys and various effective methods for deploying them, including email, SMS, and WhatsApp. What are recurring surveys? Recurring surveys are systematic feedback collection tools designed to be […]
Karolina Konopka
Customer support manager
Opinions & Expertise
Close-ended questions: Definition, types, and examples
In communication contexts such as surveys, interviews, and educational assessments, the way questions are structured significantly impacts the quality and usefulness of the information collected. Among the various question types, close-ended questions are particularly common. These questions are designed to elicit specific, straightforward responses from respondents. In this blog post, we will explore the essence […]
Karolina Konopka
Customer support manager
Opinions & Expertise
Top 10 Typeform Alternatives and Competitors
While Typeform is renowned for its visually appealing and interactive survey designs, exploring other options can be beneficial. Different tools offer unique features, pricing models, and integrations that might better suit your needs. Whether you’re seeking advanced functionalities, cost-effective solutions, or enhanced user experiences, these top 10 Typeform alternatives provide excellent choices for creating engaging […]
Karolina Konopka
Customer support manager
Opinions & Expertise
15 Best Google Forms Alternatives and Competitors
Google Forms has long been a go-to tool for creating surveys, quizzes, and forms. It’s simple, free, and integrates seamlessly with other Google services. However, it’s not without its limitations. Whether you need more advanced features, customization options, or better data analysis tools, plenty of Google Forms alternatives might better suit your needs. This blog […]
Karolina Konopka
Customer support manager