Blog. Excellent experience management is based on great communication with people.

I’m pleased to announce that we’re opening beta access to our new app, Dymphna. Dymphna is your private mental health assistant. It will ask you questions on a regular basis and, if it detects potential issues such as burnout or depression, it will suggest consulting with a specialist or advise you to monitor the situation […]

The concept of job burnout and its adverse effects on the employee experience has gained significant attention. While employees may not always pack up their belongings and walk out the door, a phenomenon known as “Quiet Quitting” is becoming increasingly prevalent. This subtle form of resignation occurs when employees mentally disengage from their roles and […]

In today’s fast-paced and competitive work environment, achieving a healthy balance between professional responsibilities and personal well-being has become increasingly important. Employee work-life balance is more than just a buzzword; it’s fundamental to a successful and sustainable workplace and employee experience. Let’s investigate what work-life balance entails and explore the significant benefits employers should consider […]

The importance of performance measurement cannot be overstated. It is the foundation of productivity, effectiveness, and success. In fact, it is a widely accepted fact that a company is only as good as its employees. As such, managers and human resources (HR) must work together to develop effective performance measurement tools and strategies to ensure […]

Employee job burnout has always been a phenomenon that employers have had to face. It is not a new topic by any means, but the situation seems to have worsened in recent times. Employees are now reporting that they are more overworked, frustrated, and dissatisfied than ever before. To combat job burnout, employers need to […]

360 degree feedback is a highly effective tool that is widely used in many organizations. It is designed to give employees a more comprehensive view of their performance by collecting feedback from their peers, subordinates, and superiors. This type of feedback is extremely valuable because it allows employees to see themselves from multiple perspectives and […]