Blog. Excellent experience management is based on great communication with people.

Matrix questions are a powerful tool in survey design, enabling you to gather detailed insights on multiple related topics within a single, structured format. By presenting several questions in a grid with consistent response options, matrix questions streamline the survey experience for respondents and simplify data analysis for you. However, to fully harness their potential, […]

Are you looking to create interactive content that captivates your audience? Online quiz makers are an excellent way to engage your readers, whether you’re a teacher, marketer, or content creator. In this post, we’ll explore five of the best free online quiz makers available today, each offering unique features to suit your needs. Free online […]

Recurring surveys are invaluable tools for businesses looking to monitor customer satisfaction, employee engagement, and overall operational efficiency. In this comprehensive guide, we’ll explore the benefits of recurring surveys and various effective methods for deploying them, including email, SMS, and WhatsApp. What are recurring surveys? Recurring surveys are systematic feedback collection tools designed to be […]

In communication contexts such as surveys, interviews, and educational assessments, the way questions are structured significantly impacts the quality and usefulness of the information collected. Among the various question types, close-ended questions are particularly common. These questions are designed to elicit specific, straightforward responses from respondents. In this blog post, we will explore the essence […]

In the dynamic world of survey distribution, choosing the right channel can significantly impact your engagement and response rates. Two popular channels, WhatsApp vs. SMS, offer unique advantages and cater to different business needs. At Responsly, we offer robust solutions for both SMS and WhatsApp as a survey distribution to meet diverse business needs. Selecting […]

WhatsApp has emerged as a versatile platform for communication, not just for personal conversations but also for business interactions. Leveraging WhatsApp for surveys can yield high response rates due to its ubiquitous use and convenience. The questions you ask are crucial to making your WhatsApp surveys effective and engaging. Here’s a guide to crafting the […]