Blog. Excellent experience management is based on great communication with people.

Topic: Opinions & Expertise

7 Easy online test maker tools
Opinions & Expertise

7 Easy online test maker tools

Nowadays, creating online tests has become very popular, both among teachers and entrepreneurs. Thanks to online test maker tools, you can quickly and easily assess the knowledge of students, employees or customers. However, choosing the right online easy test maker tools can be difficult, so we have prepared a list of the five best tools […]

Karolina Konopka

Customer support manager

Karolina Konopka
Net Sentiment Score – A powerful metric in sentiment analysis
Opinions & Expertise

Net Sentiment Score – A powerful metric in sentiment analysis

In the digital age, where information flows freely across the vast internet landscape, understanding how people feel about a particular topic or brand is invaluable. Whether it’s for businesses aiming to gauge customer satisfaction or researchers analyzing public opinion, sentiment analysis has become a cornerstone in extracting meaningful insights from the sea of online data. […]

Karolina Konopka

Customer support manager

Karolina Konopka
First Contact Resolution Rate (FCR)
Opinions & Expertise

First Contact Resolution Rate (FCR)

In the dynamic customer service landscape, businesses constantly seek ways to enhance efficiency, reduce costs, and, most importantly, improve customer satisfaction. One crucial metric that plays a pivotal role in achieving these objectives is the First Contact Resolution Rate (FCR). In this blog post, we’ll delve into the significance of FCR, its impact on customer […]

Karolina Konopka

Customer support manager

Karolina Konopka
AI Fill-in-the-Blank Quiz Generator
Opinions & Expertise

AI Fill-in-the-Blank Quiz Generator

In the ever-evolving landscape of education, technological advancements continue to reshape the way we learn and teach. One such innovation that has gained prominence is the AI Fill-in-the-Blank Quiz Generator. This cutting-edge tool leverages the power of artificial intelligence to create dynamic and personalized quizzes, enhancing the learning experience for students and educators alike. The […]

Karolina Konopka

Customer support manager

Karolina Konopka
15 Best website survey questions to ask your visitors
Opinions & Expertise

15 Best website survey questions to ask your visitors

In the ever-evolving landscape of online presence, understanding your website visitors is key to improving user experience and driving success. A well-crafted website survey is a powerful tool to gain insights into your audience. By asking the right questions, you can uncover valuable information that can guide your decision-making process. In this blog post, we’ll […]

Karolina Konopka

Customer support manager

Karolina Konopka
7 Best AI Survey Generators
Opinions & Expertise

7 Best AI Survey Generators

In today’s digital economy, data-driven decision-making has become critical to successful business strategies. Businesses and organizations across the globe are increasingly relying on surveys to tap into their audience’s perspectives and gather invaluable insights. From customer satisfaction to market research, surveys provide information that helps shape future strategies and initiatives. The advent of artificial intelligence […]

Karolina Konopka

Customer support manager

Karolina Konopka

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