1. Click Create to prepare your first form after creating your account.
2. Enter a name for the survey. You can easily change it later.
3. After adding the name and approval, you will be taken to the survey creation module.
4. The survey should begin with carefully preparing the cover page. In the panel on the right, you can select the option to add graphics and a more comprehensive comment where you can add essential information about the survey.
5. On the left side, you can add questions. There is 25+ question types.
6. In the design tab, you can adjust the survey in graphics. You can use ready-made templates or set your colors. In the Design tab, you can add your survey background. Read more about survey design.
8. In the Settings tab, you can add your logo, set a random order of questions, and set up any security measures for the survey.
9. If the form is ready, it is worth testing and checking for any errors.
10. After testing the form, go to the Sharing tab. There you will find all the methods of sharing forms.
11. While the test runs, you can monitor the incoming results in the Analysis tab in real-time. After completing the study, you can generate reports or create cross-tables in the Analysis tab.
4 types of research
In the realm of research, four primary types stand out, each offering unique insights.
Demographic research delves into economic and population data, aiding in targeting audiences with a genuine interest in your product or service. Take advantage of demographic survey questions.
Employee research, on the other hand, focuses on understanding your employees' beliefs, thoughts, and opinions regarding their jobs and the industry.
Market research delves into industry or buyer insights, allowing businesses to gauge their competition and understand market sentiments.
Customer research gathers feedback from those engaging with your business, product, or services, offering valuable insights into enhancing customer experiences.
While recognizing the importance of surveys is crucial, knowing how to conduct an effective survey poses its own challenge. Crafting the right questions and effectively presenting them are key factors in gathering the desired information. This task, however, may prove more challenging than expected. Responsly comes to the rescue with an array of sample templates, making it effortless for survey creators to find suitable options for various use cases. With Responsly's user-friendly platform, conducting surveys becomes a seamless process, helping you make informed decisions based on valuable data.
10 steps to create good survey
Step 1: Define Your Objectives Begin by clearly defining your survey's purpose and the specific information you want to obtain. Determine the research questions you aim to answer and the insights you seek to gain from your respondents.
Step 2: Identify Your Target Audience Understand who your survey's intended participants are. Identifying your target audience helps tailor your questions to their preferences and characteristics, leading to more relevant and valuable data.
Step 3: Choose the Right Question Types Select appropriate question types based on your research objectives. Utilize closed-ended questions for quantitative data and open-ended questions for qualitative insights. More about difference between quantitative and qualitative research.
Step 4: Craft Clear and Concise Questions Write clear, straightforward questions that are easy to understand. Avoid using jargon or leading language that might confuse respondents.
Step 5: Organize Questions Logically Arrange your questions in a logical sequence, leading from general to specific topics. A coherent flow encourages respondents to engage with the survey until the end.
Step 6: Provide Diverse Response Options Offer a variety of response choices to capture different perspectives. Include "Other" or "Not Applicable" options when necessary to ensure comprehensive responses.
Step 7: Design an Attractive Interface Create an appealing and user-friendly survey layout. An aesthetically pleasing design enhances respondents' engagement and overall survey experience.
Step 8: Pilot Test Your Survey Before launching your survey, conduct a pilot test with a small group to identify any issues with question clarity, flow, or technical functionality. Use feedback to refine and improve your survey.
Step 9: Launch and Collect Responses Implement your survey and start collecting responses from your target audience. Use various distribution channels, such as email, social media, or website links, to reach a broader audience.
Step 10: Analyze the Data Once data collection is complete, analyze the survey results to uncover patterns, trends, and insights. Use data visualization tools to present findings in a clear and understandable manner.
What to do after conducting a survey
After conducting a survey, the process doesn't end with data collection. Several crucial steps should be taken to ensure the survey's success and make the most of the gathered insights:
Data Cleaning and Validation: Review the survey responses to identify any inconsistencies, errors, or incomplete data. Clean and validate the data to ensure accuracy and reliability for analysis.
Data Analysis: Perform a comprehensive analysis of the survey results to derive meaningful insights. Utilize data visualization tools to present findings in a clear and understandable manner.
Interpretation of Results: Draw conclusions based on the data analysis. Identify trends, patterns, and significant findings that provide answers to your research questions or inform your decision-making process.
Compare with Objectives: Compare the survey results with the initial research objectives. Assess whether the data aligns with your goals and if the survey has achieved its intended purpose.
Identify Actionable Insights: Determine actionable insights from the survey findings. Identify areas that require improvement, changes, or further investigation based on the collected data.
Share Findings: Present the survey findings to relevant stakeholders, team members, or management. Prepare a detailed report with key insights, supporting data, and recommended actions.
Implement Changes: Take action based on the survey results. Implement improvements, modifications, or strategies that arise from the insights obtained.
Communicate with Respondents: Consider providing feedback to survey respondents, especially if the survey was conducted for a customer or employee feedback initiative. Let respondents know that their feedback has been valued and taken into account.
Continuous Improvement: Use the survey experience as a learning opportunity for future surveys. Consider feedback from respondents and internal team members to enhance the survey design and distribution process.
Follow-Up Surveys: If necessary, plan for follow-up surveys to track progress and measure the impact of changes or improvements implemented based on the initial survey results.
Conducting online surveys presents an efficient and cost-effective method for businesses to gain valuable insights into customer preferences and expectations. A well-designed and executed survey can be a game-changer, guiding strategic decisions based on reliable data rather than guesswork. By following this technical guide, businesses can unlock the potential of online surveys, leading to improved customer service and overall business success. So, why wait? Start harnessing the power of online surveys today and take your customer service to new heights.
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\n\t With this feature, when sharing your survey by e-mail, respondents can click a button to start filling up your survey, or they can answer the first question from your e-mail. This makes life easier for respondents and can therefore help to increase your completion rates.
\n\t
\n\t When someone answers a question like a Customer Experience question above in the e-mail, a new tab will open with the complete survey, and the answer will already be entered.
\n\t 1. To embed this in an e-mail, open your from and go to the Share panel. Then click the Share form in an e-mail.
\n\t 2. Now you'll see this screen:
\n\t
\n\t If your survey's first question is not one of the supported question types, or if you have a Welcome Screen, you'll see a warning:
\n\t
\n\t To fix this, click Go to create a panel, add a valid first question, and republish your survey. Go back to Share, and this warning will disappear.
\n\t 3. Choose embedding type
\n\t\n
Buton: Embed button in an e-mail message. After clicking, the form will open in the web browser.
\t\n
Question: Embed the first question of the form. The question will be answered by clicking the icon, and the user will be redirected to the next question in a web browser.
\t\n
Footer: Embed the first question in the footer of an e-mail message. It's an excellent solution for measuring customer satisfaction in e-mail conversations.
\n\t 4. Click Get the code on the right-hand side of the screen, which will open a popup window with the code you need to paste into your e-mail marketing tool.
\n\t Click the Copy code button. The text will be highlighted and added to your clipboard.
\n\t
\n\t 5. You can then paste this code into your e-mail marketing app.
\n\t One method of sharing forms is embedding them directly into a website. This feature allows you to collect responses from respondents without leaving your site. It will be perfect for short customer satisfaction surveys, NPS surveys, or website evaluations.
\n
\n After preparing and testing a survey, go to the Share tab to insert a survey on a website.\n
\n You can select how the survey should appear on your website in this section. \n
\n\t\n
Side ribbon
\t\n
Corner widget
\t\n
Button
\t\n
Satisfaction widger
\t\n
Embedded form
\n\t
1. Widget
\n\t The design menu on the left lets you edit your popup's appearance. Depending on the type of survey you choose to embed on the website, you can edit the button type, icon type, and colors:
Type whatever text you want in the Button text field, up to 25 characters, to change what appears on the button.
\t\n
Click the Color dropdown to choose the color of your button. You can use the two color panels to choose manually or enter a specific color code.
\t\n
The Border radius slider allows you to give the button more or less rounded corners. 0% gives you squared edges, whereas 100% gives you semi-circular edges.
\t\n
The advanced configuration lets you choose a window type and decide if you want to close the widget after the form is filled.
2. Standard
\n
\n Embedding the form in the standard way will load on your website wherever you decide to put it. You can see a preview of your embedded in the center panel.\n
\n\t\n
You can change the height and width of your survey.
\t\n
Clicking Get the code for the website will generate your embed code based on your chosen settings.
\n\t
3. Grab your embed code
\n\t When you’ve chosen your embed settings, click the Get the code for website button:
\n\t You can download all your data to a spreadsheet as an Excel (XLS) file. Additionally, you can download the report in PDF format. This is useful for further analysis or for merging data from multiple types of forms.
Download your results
\n
\n 1. Open the form from which you want to download the results, and then go to the Analysis tab.\n
\n You can print or save the report to PDF by clicking the Print or safe to PDF. \n
\n\t
\n\t\t \n\t
\n
\n 2. By going to the Responses-Download all Responses, you can download the raw data:\n
\n\t
\n\t\t \n\t
\n\t
\n\t\t 3. You can only download answers to individual questions in PDF or PNG format. Go to the Analyse tab-Summary and download only answers to individual questions by clicking download on the left side. \n\t
\n\t
\n\t\t \n\t
\n
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Your survey's introduction is the gateway to engaging potential respondents effectively. It's your one chance to make a lasting impression. Discover the secrets to captivating your audience and enticing them to click through to the first question. Read on to unleash the full potential of your survey!
It is essential to present a brief purpose of the survey that will make it meaningful and give respondents a reason to complete it carefully before answering the first question.
With this in mind, it is important not to include too much information in the introduction, as over information about the nature of the survey may lead to respondent bias.
Focus on including the following information:
what is the purpose of the survey,
how long will it take to complete the survey,
an explanation of how to complete the survey, if necessary,
ensuring the anonymity of respondents,
determining what the feedback will be used for.
The style of introduction is also essential, so make sure to:
greet the respondent "Ladies and Gentlemen, Dear employees,"
you can also greet the respondent using hidden variables,
divide the introduction into several paragraphs to make it more readable,
thank the respondents in advance for taking the time to complete the survey,
add the company logo to the welcome page so that the respondent knows who the survey comes from.
What to include in your survey introduction
Creating a compelling survey introduction involves including essential details to capture respondents' attention and encourage participation. Here's what you should include in your survey introduction:
Purpose and Context: Clearly state the purpose of the survey and its relevance. Explain why their input is valuable and how it will contribute to the research, decision-making, or improvement process.
An Engaging Hook: Start with an attention-grabbing statement or question to pique respondents' interest and encourage them to continue with the survey.
Duration Estimate: Provide an approximate time it will take to complete the survey. This helps respondents plan their participation accordingly.
Anonymity and Confidentiality Assurance: Reassure respondents that their answers will be kept confidential and anonymous. This fosters trust and encourages honest responses.
Informed Consent (if applicable): If your survey involves sensitive or personal topics, consider including an informed consent statement explaining the purpose, potential risks, and their rights as respondents.
Benefits of Participation: Highlight the benefits respondents will gain by participating. Let them know how their feedback will contribute to positive outcomes or improvements.
Contact Information (if relevant): Include contact information or a link to a support page for respondents to reach out with any questions or concerns.
Thank You and Gratitude: Express appreciation for their time and participation, emphasizing the value of their responses in shaping the survey's success.
Survey Introduction: Tips to Stand Out and Boost Response Rates
Indeed, crafting a standout survey introduction is essential to capture respondents' attention and encourage active participation. Here are some writing tips to make your survey introduction shine:
Be Concise and Engaging: Keep the introduction short and to the point. Use captivating language to grab respondents' attention right from the start.
Show Empathy and Relevance: Connect with your audience by demonstrating empathy and understanding of their interests or needs. Clearly explain how their input will make a difference or impact the subject matter.
Use a Friendly Tone: Write in a friendly and approachable tone to make respondents feel comfortable and encouraged to share their thoughts.
Highlight the Value of Feedback: Emphasize the significance of their feedback and how it will contribute to positive changes or improvements.
Personalize the Introduction (If Possible): If you have any information about your respondents, use it to personalize the introduction. Addressing them by their name or referring to previous interactions can create a more personalized experience.
Be Transparent about Survey Purpose: Be transparent about the survey's purpose and how the data will be used. This fosters trust and ensures respondents feel confident in sharing their opinions.
Create a Sense of Urgency (if applicable): If the survey is time-sensitive or addresses a timely issue, include a call-to-action that urges respondents to participate promptly.
Optimize for Mobile Devices: Ensure the introduction is mobile-friendly since many respondents may access the survey from their smartphones or tablets.
Test with a Small Sample: Before launching the survey to a larger audience, test the introduction with a small sample of respondents to gauge its effectiveness.
By implementing these writing tips, your survey introduction will stand out from the crowd, leading to higher response rates and more valuable insights from your engaged respondents.
How to Arrange Survey Questions Effectively
When crafting a survey, arranging the questions correctly is essential to gather accurate and valuable insights from respondents. Below are some grammatical tips on how to arrange questions for a survey:
Start with Simplicity: Begin with simple and general questions that help respondents understand the survey's purpose and encourage their participation.
Use Clear Language: Employ clear and straightforward language to ensure respondents easily comprehend and answer the questions.
Avoid Bias: Refrain from using guiding or suggestive language that may influence respondents' answers. Keep questions neutral and non-judgmental.
Watch for Compound Questions: Be cautious with compound questions that combine multiple queries into one. This can lead to ambiguity and confusion among respondents.
Diversify Question Types: Utilize different question types, such as open-ended, closed-ended, multiple-choice, scalar, etc., to garner varied responses and gain a deeper understanding of respondents' perspectives.
Maintain Logical Order: Ensure the questions follow a logical and consistent sequence, enabling respondents to easily grasp the information required.
Implement Filtering Techniques: Use filtering techniques to ask only relevant questions to specific respondent groups, streamlining their survey experience.
Include Demographic Questions: Conclude the survey with demographic questions, such as age, gender, education, etc., to gather information about respondents' characteristics.
By following these grammatical guidelines, you can arrange survey questions effectively, maximizing the quality of data collected and providing valuable insights into respondents' views and experiences.
Survey Introduction Example
Curious about how to craft an engaging survey introduction? Take a look at this sample survey introduction. It serves as a perfect introduction, outlines the survey's purpose, and warmly invites customers, to participate. Let's get started!
Dear [Customer's Name],
Thank you for choosing [Your Company Name] for your recent purchase. We sincerely appreciate your trust in our products and services. As part of our commitment to ensuring an exceptional customer experience, we would like to invite you to participate in our Customer Satisfaction Survey.
Your feedback is incredibly valuable to us, as it helps us understand your level of satisfaction with your recent purchase and the overall shopping experience. We strive to continually improve and provide you with the best service possible, and your insights play a vital role in achieving that goal.
Rest assured that all your survey responses will be treated with strict confidentiality, and your personal information will be safeguarded. Your anonymity is assured, allowing you to provide honest feedback without hesitation.
As a token of our appreciation for your time and feedback, we are pleased to offer you [special incentive/discount/freebie] upon completing the survey.
Completing the survey will take no more than [estimated time], and your participation is entirely voluntary. Your input will not only help us improve our services but also assist fellow customers in making informed decisions.
We greatly appreciate the time you take to let us know how we can do better!
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You can add images and animated GIFs to your questions, as well as to the Welcome and the Ending screens. This will help you to brand your survey with your logo, design, and photography.
There are two ways to add images to your survey: using our integrated Unsplash-powered library or uploading your own.
1. Click on any question you want to add an image to, then click Add next to Image or video under Question settings to open the media gallery:
2. Now you can decide if you want to add a photo or video.
3. Now you can upload an image or GIF by clicking Upload or you can search for a picture via the Unsplash image library. Simply type in a search term, and scroll through the images until you find one you like.
4. Click the image you want to load it automatically in your survey.
5. By hovering the cursor over the image, you can restart the position, change image height, zoom the image in or out and turn on / off the border. if you want to delete or change the image to different, click x.
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\n\t You can easily add text formatting to any question, Welcome or Ending screen.
\n\t\n
To use bold or italic or add a hyperlink, highlight the text you want, and you’ll see a new menu:
\n\t
\n\t\n
To use bold or italic, simply click the B or i symbol.
\t\n
You can also add emojis by clicking on the smiley face icon.
\t\n
To add a hyperlink, click the link symbol, then paste or type in the URL you want to use:
\n Go to the template edition to set your background in the form. In the Appearance tab, go to Design. Here you can upload a background. The background-size is not specified because you can open the form on devices with different display sizes. If you upload a background with a large header, the background elements on the phone may be directly under the text, making it difficult to read.\n
\n\t The background should be pretty neutral; you can additionally set its brightness and blur with sliders. The proportions should correspond to the dimensions 1680 × 1050 px.
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\n\t To set a random order of questions in the survey, go to the settings (cog icon). You can change the order of all questions, all except the first, or all but the last.
\n\t
How to change the order of responses in a survey?
\n
\n In the Choice question, you can arrange a random order in which the answers are displayed. This feature is great for quizzes or tests. To randomize the order of responses, check this option in the right panel.\n
\n\t
\n\t\t \n\t
\n
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\n\t You can use three methods to identify your respondents:
Identify question
\n
\n The simplest method of identifying the fillers is adding a question in the form the person is filling out to enter data that will allow you to identify him. These can be personal data and a unique code provided to this person.\n
E-mail invitations
\n
\n Using this method, we send e-mail invitations to the e-mail addresses added to the system. When the \"Form available only for e-mail invitations\" option is enabled in the Settings, it is possible to enter the form only using such a link from the invitation. The link is valid for one completion, and after being filled in, it binds the reply to the e-mail address to which sent the invitations.\n
\n It is possible not to reply to the e-mail address. In this case, deselect the \"Track recipient responses\" option when sending invitations.\n
Hidden variables
\n
\n The third option is Hidden Variables (Settings- Hidden Variables). Hidden variables allow you to add a variable to the form, which is saved together with the given answer. You can use such a variable to identify respondents and eliminate duplicates.\n
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\n\t Want to give your respondents instant feedback when they answer a quiz question? It’s super simple!
\n\t To mark correct answers in the quiz and display them immediately after answering or at the end of the form, please do the following:
\n
\n\t
\n\t\t
\n\t\t\t
\n\t\t\t\t\n\t\t\t\t\t
Create a Choice, Picture, or Dropdown question and add the question text and answer choices you need.
\n\t\t\t\t\t
You can also ask an open-ended question (text).
\n\t\t\t\t\t
Define which answer is correct by adding the statement field. By clicking the $ icon, click Compare the answer.
\n\t\t\t\t\t
You will expand a window to choose a question and correct answer.
\n\t\t\t\t\t
Click Add to input.
\n\t\t\t\t\t
Now you can test your quiz by clicking Preview.
\n\t\t\t\t\n\t\t\t\t
\n\t\t\t\t\t\n\t\t\t\t
\n\t\t\t
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\n\t Do you already know the respondent's name, e-mail address, or other information? Thanks to hidden variables, you can enter this data directly into your form so that respondents have a more personalized experience and can focus on submitting the needed data. The data can be used by displaying it in the form, making the display of questions dependent on it. Additionally, hidden variables are saved with the answer in the form.
\n
\n Hidden variables are helpful, for example, when sending surveys via e-mail. Using hidden variables, you can, for example, pass the name and e-mail address of the filler.\n
\n Hidden variables can also be used to identify the filler.\n
\n\t
\n\t\tHow to add hidden variables?\n\t
\t
\n\t\t1. Go to the Hidden variables tab (settings-hidden variables):\n\t
\n\t\t\n\t
\n\t
\n\t\t2. Add the hidden variable; in this case, it will be the name and click add. You will then see a URL containing the added variable.\n\t
\n\t\tRemember! ?name=Johnny \n\t\t \n\t\tFirst hidden variable, then the name of variable! Easy? \n\t
\n\t\t\n\t
\n\t\t3. You can display variables in a form by clicking on $ when editing questions and descriptions.\n\t
\n\t\t\n\t
\n\t\t4. In the next step, go back to the Hidden variables tab and copy the URL containing the variable name:\n\t
\n\t\t\n\t
\n\t
\n\t\tThe original variable is X. Only in the URL address can you give the variable a specific name. In this case, it is the name.\n\t
\t
\n\t\t5. As a result, the respondent will see his name on the first page.\n\t
\n\t\t\n\t
\n\t\t6. The hidden variable will be saved with the respondent's answer.\n\t
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\n\t In a situation where you want to display subsequent questions dependent on previously given answers, the Logic module is a good place. Thanks to the creation of transition rules, you can display only the questions that apply to the person filling in, make the created quizzes more attractive, and even create shopping baskets for orders. In addition, Logic is great for creating more personal forms.
An example of setting up the logic
\n
\n We have created a satisfaction survey with four questions. The first question is a rating on a 1-5 scale based on smiley faces and three open-ended questions that justify the choice. We only want to display one open-ended question depending on the rating selected. Of course, you can use one open question, but thanks to logic, we can still react to the assessment in the form and, in the event of a low grade, apologize to the client and ask what we can improve. Such a content structure increases the survey's completion rate and gives better answers.\n
\n\t
\n\t\t \n\t
\n
\n\t
\n\t\t To create transition rules, go to the Logic tab - the icon is marked in the image above. After entering the Logic module, you will see a list of questions with the option of adding rules.\n\t
\n\t
\n To obtain the above-described effect of displaying the questions, we will add three rules to the first question:\n\t
\n\t\t\n
in the case of grades 1-3, we will move on to question 2
\t\t\n
in the case of a rating of 3, we will move on to question 3
\t\t\n
in the case of a 4-5 mark, we will go to question 4
\t
\n\t
\n Here are the added rules:\n\t
\t
\n\t\t
\n\t\t\t \n\t\t
\n\t
\n
\n\t
\n\t\t You also need to add rules to the text questions using the add rule option, which works in any case, and goes to the end of the survey. Here's what it should look like:\n\t
\n\t
\n\t\t \n\t
\n
\n\t
\n Now you can test the survey.\n\t
\t
\n In case of problems with setting up rules, we are always ready to help.\n\t
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\n\tThe Calculator module allows you to count points based on your answers. It's great for testing or quizzing, or you can apply it to order forms that can calculate the value of an order.
\n\tFirst, create a score for counting points. It is possible to carry out several scores within one form. Points are added by entering the name and confirming with the Add button. If we do not have a score added and we press the Add button, the system will automatically create a score called \"points.\"
\n\t
\n\tHaving created scores, you can proceed to create counting rules. Multiple rules can be added for each question. Depending on the type of question, the rule is slightly different. It defines the condition under which the rule is to be applied and the action to be performed. The action has four arithmetic operations: addition, subtraction, multiplication, and division. For this, enter the value applied to the given score for a given rule.
\n\t
\n\tWith the rules created this way, you can go to the Form Preview and complete it for a test. Additionally, you can display variables in a form by clicking on them when editing questions and descriptions. \n\t
\n\t You can use the Response Time Settings feature if you want respondents to have a specific time to complete the survey. This function allows you to set the response limit for the entire survey.
\n
\n The function will be handy for tests, quizzes, or votes.\n
\n\t
\n\t\t You can set a time limit for completing the survey and enable the form at a specific date and time. Additionally, you can turn off the form after a specific date and time or after reaching a certain number of fillings. All functions are available in the survey settings:\n\t
\n\t
\n\t\t\n\t
\n
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\n After the survey is fully prepared, it is worth testing it and checking if it contains any errors, if the order of the questions is correct, and, above all, if the logic of the transitions (if applied) works correctly. Testing the survey will allow you to avoid confusion on the part of the respondents and will undoubtedly positively affect the correctness of the results.\n
How to test the survey?
\n\t After you finish creating the form, i.e., after adding all questions, welcome page, end, and redirect, click Preview at the top of the page. After completing the survey, click Send. This way, your test answer will be saved in the Analysis. You can check how the answers are present in the reports. Additionally, you can check what the survey will look like on a mobile device.
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\n All surveys end with a final page that appears when the respondent clicks the Send button. If you are creating tests or quizzes, you can add information about the result and additional comments on the end page. You can show respondents different end pages based on their responses. \n\t \n
\n Depending on your logic, you can use multiple end pages and redirects in the same form, but respondents will only see one end page or redirect.\n
\n\t On the final page, you can add a button redirecting the respondent to the indicated website. For instructions on how to add a redirect, see this article: Redirect after survey completion
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\n After survey completion, the redirect feature allows directing users to a specific website instead of simply showing them an end page thanking them for completing the survey.\n
\n\t To redirect respondents to a specific page, go to the end page and select the button to page option in the right-hand panel, and include the page URL:
\n\t
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\n\tTo print the prepared form, go to the Sharing tab. At the bottom of the page, there is a button that allows you to download the survey to PDF.
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To copy an existing form, go to your dashboard where you have all of your forms and projects. Click the ⚙️ gear icon under the form you want to duplicate, and Copy. You will be automatically transferred to the copied survey.
The new project is a copy of the form, with no responses collected.
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If you want respondents to have a specific time to complete the survey, you can use the Response Time Settings feature. This function allows you to set the response limit for the entire survey.
The timer displays the time remaining until the respondent completes the survey. The timer displays the set limit for completing the survey from the moment you start filling out the form. If the respondent does not complete the survey within the specified time, the answers will be marked as incomplete.
Setting the right time to fill is extremely important for market researchers. If the time limit for completing the survey is too short, the respondents will not answer all the questions. This will disrupt the response rate. Adding a survey timer makes data collection much more reliable as it helps control the pace of the survey and ensures that the collected data is accurate and complete.
Run your surveys in multiple languages and analyse results in one destination language without any hassle. Add multiple survey translations with different language options and take advantage with truly multilingual surveys. Your respondents can change language using a dropdown menu. The respondent browser language is also auto-detected, and if there is a translation for that language, it will be selected automatically.
How does survey translation work?
Responsly offers flexible options for translating your surveys, making catering to a diverse audience easier than ever. You can allow respondents to select their preferred language from a dropdown menu directly on the survey or streamline the process by sending out unique links for each language. These links will automatically open the survey in the designated language, making the process even more user-friendly.
There are 3 ways of translating the survey:
Automatic translations: With just one click, Responsly instantly translates your survey into the desired language. This feature is powered by advanced machine learning algorithms, ensuring accurate and contextually appropriate translations that preserve the intent and tone of your questions.
Manual Translations: If you prefer a more hands-on approach, Responsly allows you to manually enter translations for questions, answers, and other fields. This option gives you full control over the survey’s linguistic nuances, ensuring that cultural contexts and specific terminology are perfectly captured.
Translation files: You can download translation CSV file with all the labels. Then you can send it to a translator and after that upload the file to the system.
Automated survey translation setup
Imagine you want to create a global survey in English, Spanish, and French. Here’s how Responsly makes it easy:
Create Your Survey: Start by creating your survey in your default language, such as English.
Access Translation Settings: Navigate to Login » Surveys (Select Survey) » Settings » Translations and choose your desired translation languages.
Automatic Translation: Select the automatic translation option, and let Responsly do the work for you. Review and save the translations with a simple click.
Add Additional Languages: If needed, add translations for more languages and preview them to ensure accuracy.
Once you've added all your preferred languages, click the 'preview' icon on the right to review the automated translations of your survey.
Upload a survey translation file
For those who prefer a more customized approach, Responsly offers an easy manual upload process:
Download the Translation Template: Once you’ve added a language, download the translation template in Excel format.
Enter Translations: Populate the designated columns with your translations. The template is pre-structured with specific columns for each language, ensuring a smooth process.
Upload and Apply: Simply upload the completed translation file back into Responsly, and your multilingual survey is ready to go. Respondents will automatically see the language options you’ve added when they access the survey.
Flexible file formats and easy integration
Responsly’s translation template is provided in an Excel (.xlsx) format, making it easy to use and widely accessible. To ensure smooth processing, please avoid altering columns A, B, C, and rows 1, 2, and 3, as they contain essential formatting and instructions.
Sending a Multilingual Survey
You have the option to direct people to a specific language version of your survey by using language web links. When a language link is used, the survey will automatically open with the specified language pre-selected. This means that respondents won't have to manually choose their preferred language from a dropdown menu. It's a helpful feature if you intend to distribute your survey to different language groups separately.
It's important to note that the base URL of each language link is the same as the main survey link, so using language links will not create separate collectors. All the responses will still be gathered under the same collector.
Analyzing a Multilingual Survey
As you analyze your results, it's important to note that all the responses across different languages are combined into a single data set. This means that when reviewing your results, the question text and answer choices will appear in the default survey language, but they actually encompass all the responses to your survey, regardless of the language selected by the respondents.
When you export the responses, both the question and answer text will be in your default survey language. However, if you wish to segregate the responses based on the language in which the survey was taken, you have the option to filter the data by language.
If you want to identify the language used by each respondent to take the survey, you can access this information in the Individual Responses section, or alternatively, you can export all the response data in XLS or SPSS format to view the language details.
Responsly allows you to create beautiful quizzes easily. The easiest way to create a quiz is to use a ready-made template and adapt it to your needs. Quiz templates are available at: https://www.responsly.com/templates/c/quizzes/
In the following instructions, we will explain several aspects of creating a quiz:
Adding questions
Informing about the answer provided
Answer scoring
The result on the final page
1. Adding questions
Questions are added to the menu on the left. From the same place, you can also select questions to edit.
You can read more about the available types of questions in those articles:
To mark correct answers in a quiz and display them immediately after providing an answer or at the end of the form, do the following:
Define which answer is correct by adding an Insert under the question. Click the $ icon and click Compare Answer.
You will expand the window where you can select the question and the correct answer.
Click Add.
You can also add an explanation in the Comment under the information about the correct answer.
3. Answer scoring
The Calculator module allows you to count points in the quiz based on the answers you provide.
You can set different point values for different answers, depending on the correctness of the answer.
4. Results on the final page
Another essential element of the quiz is displaying the result. Using the $ icon, add a score to show the respondent the number of points earned.
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\n\t Responsly allows you to send email notifications each time you complete a survey. The notification may be sent to the e-mail address of the account you are using. Additionally, if there is an e-mail question in the form or the form has been completed using E-mail Invitations, you can send a notification of completion to the respondent. Both e-mails can be freely formatted.
\n\t\n
To set up e-mail notifications, go to the Notifications tab.
\t\n
By activating the selected option, we can edit the content of the e-mail.
\n
\n\t
\n\t\t \n\t
\n\t
\n\t\t Additionally, you can set e-mail notifications to completing person. A notification will be sent if the completion is made via e-mail with an invitation or a question for e-mail appears in the form.\n\t
Free text questions allow respondents to add text answers. This type of question It's also referred to as Open-ended questions. This means that the answer to an free text question is not limited to a set of options. Use an free text question when you want to better understand your customers and their needs, get a greater context of their actions, or investigate the reasons for their satisfaction/dissatisfaction with your product. An free text question should encourage respondents to provide helpful information and give them the freedom to answer in their own words.
Free text question examples
Examples of free text questions for qualitative research may take various forms: independent questions or a continuation of a closed-ended question. Free text questions for various types of satisfaction and contentment surveys. Asking an free text question will help you understand the direct feelings of customers or employees going beyond the template. Open-ended questions will help bridge the gap between your offer and people's expectations.
Would you recommend our services to others? Give a reason.
The experiences of people who recommend your services to others are essential for your business. So ask them if they would recommend you and why. It will also help you find out what are the things that are stopping your respondents/clients from recommending your services to others.
What factors usually influence your purchase?
Such an open-ended question is a perfect example of a research survey. It aims to detect factors that may affect customers' purchasing decisions. This is important as companies may not be able to predict everything their customers can expect at times. Answers can help you improve certain factors and introduce new practices to attract and retain customers.
Free text and choice question
Open-ended questions do not necessarily encourage respondents to comment on the topic when creating an online questionnaire. Therefore, it is possible to introduce mandatory questions. Don't put too many blank fields to get a high response rate.
An empty field allows the respondents to express themselves freely on a given topic. Thanks to this, we can learn the mental patterns of individual survey participants, allowing us to identify the emergence of new practices or new opinion trends.
The use of closed-ended questions simplifies the processing of the obtained responses. Interests allow you to view the results in real-time and display information in the form of percentages and charts.
The free text question in a survey
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Multiple Choice
Closed-end questions are question types that ask respondents to choose from a separate set of predefined answers such as "yes / no" or a set of multiple-choice questions. In a typical scenario, closed questions are used to collect quantitative data from respondents.
There are several versions of closed questions, such as those that only allow "yes" / "no" or "correct" / "incorrect" answers. These are dichotomous questions. Alternatively, multiple-choice questions are also closed by definition as the answer options are limited, and respondents must select from a list of possibilities.
A closed question (choice) is the most popular type, next to a text question, used in forms, surveys, quizzes, and tests. A closed question has the most additional options; they are available in the menu on the right:
Multiple answers - this option allows you to select more than one answer. Additionally, you can set the minimum and maximum number of selected answers.
Honest answer - "Other" - allows the respondent to add their text answer.
Inline answers - this option causes the answers will be displayed next to each other.
Random answer order - Rotates the order of answers each time the question is displayed.
Choice question with open-ended option "Other"
The difference between open-ended questions and closed-ended questions is the data they collect. Closed questions collect data that can be used to draw general conclusions based on statistical analysis.
Open-ended questions ask respondents to describe the topic. Then it would help if you focused on looking for trends and patterns in the collected responses.
Closed question - Choice is one of the most popular survey questions. We very often want to allow the respondent to clarify the answer.
If you want the respondent to be able to enter their answer to the Choice question, select the "Other choice" option in the panel on the right. You can also add a response label, so the respondent understands that this is the place to enter their answer.
Closed-ended questions examples
There are several ways to sort closed questions. These examples contain various questions illustrating how the different types of closed questions can be formatted.
Multiple-choice questions
Multiple-choice questions can be designed in several ways. They often involve scales, which help assign a numerical value to each possible choice. Here are examples of each type of multiple-choice question:
Checklist
At this point, the respondents can choose the specificity that applies from the list of options. The researcher can then determine how many participants marked each option.
Likert scale
The most common use of the Likert scale in surveys is to measure attitudes towards specific problems or opinions on a specific topic. The respondent must determine to what extent the respondent agrees with a given statement.
Grading scale:
At this point, the respondents evaluate their feelings on a scale of 1-5. Reviews usually use a rating scale.
Dichotomous questions
Dichotomous questions offer two possibilities. They may contain yes or no answers to true or false statements. Respondents can quickly answer a dichotomous question, but they may feel limited by their options and want to explain their choice more precisely.
Closed questionnaire
Closed questions are easier for the respondents. Limited response options mean that participants do not reflect on their answers. Closed-end questions are easier to understand as they are usually phrased more simply.
\n\t A numerical scale is a rating scale requiring the respondent to provide their opinion in the form of numerical values. This rating scale equates the benchmark response options with an ordered set of numerical values so that respondents can quantify their opinions.
\n\t
\n
\n This rating scale allows the researcher to view survey responses as quantitative symbols. A numerical rating scale is typically used to estimate qualitative data such as pain, feelings, product satisfaction, the likelihood of referral, customer loyalty, etc.\n
\n\t Typically, the researcher marks the endpoints of the numerical rating scale in terms of the value measured so that both ends represent the extremes of that value.
If we want the respondent not to be able to go to the next question without answering, select the Required option in the panel on the right. This will avoid blank fields in the form and will not distort the test results.
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\n The semantic differential is mainly used in questionnaires and surveys to obtain an emotional response or attitude from people to a specific topic and to allow customers to evaluate products, services, brands, or organizations. \n\t \n
\n\tTypically a semantic differential is a grading scale that begins and ends with rating options that are semantically opposite (usually polar adjectives such as \"like-not-like,\" \"satisfied-dissatisfied,\" and \"would not recommend\") and may include varying degrees of these options in between.
Ranking questions are a survey question type aimed at getting respondents to order a list of answers into a ranked order, providing quantitative research data.
This question type allows respondents to identify the most and least preferred objects. It contains a close-ended scale that only allows for the comparison of specific variations.
An example of a ranking question is: “Rank each item in order of importance, with no.1 as the ‘most important’ item, to no.4 as the ‘least important item.”
\n Sliders are an engaging and interactive type of survey question. How it's working? The respondent clicks a button and drags or moves it along a horizontal line, indicating their positive or negative feelings about a statement or question.\n
\n\t\n
You can use a slider question as a more interactive alternative to the matrix question. Instead of simply selecting a scale point, respondents drag the bar to indicate their preference level: \n\t\n
\n\t\t \n\t
\t\n
Gather Feedback on Multiple Aspects: A slider question allows you to gather feedback on multiple issues related to the same question at one time. So you don't need to add a lot of questions: \n\t\n
\n\t\t You can change the scale range (from 0 to 100) in the right pane and hide segments or labels.\n\t
\n\t\n
\n\t
\n The slider question is also great for satisfaction surveys, where you can get opinions on more than one issue within one question: \n\t\t \n\t\t\n\t
\n
\n\t
\n\t\t Slider questions are beneficial when respondents want to enter an answer between two numbers. For example, suppose the available options are five, ten, fifteen, and twenty. What if respondents want to answer thirteen? In that case, they will choose a choice that does not resemble their answer. This can lead to inaccurate results. The slider questions remove this limitation of multiple-choice questions and allow respondents to choose any option from zero to one hundred.\n\t
\n\t By default, each form displays one question on one page of the form, starting with the welcome page. This display method increases the comfort of filling and the fill factor. However, in many cases, there is a need to display several questions on one page. This is the case, for example, when you want to create a matrix question or contact form. Therefore, by adding questions, we can add a Group of questions.
\n
\n A question group allows you to add multiple questions on one page above the other. Perfect for:\n
\n\t\n
contact forms embedded on the website,
\t\n
matrix questions,
\t\n
cascades of questions.
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Every Survey created in Responsly has a unique link. This means that each survey you create will have its own distinct web address. When visitors access this link, they can rest assured that their responses will remain anonymous.
Types of links:
Standard link
https://form.responsly.com/f/VyQ7XZne - it can also start with https://survey.responsly....
Custom link
https://survey.responsly.com/a/my-custom-link
Custom subdomain
https://acme.responsly.com/f/VyQ7XZne
Custom domain
https://surveys.acme.com/f/VyQ7XZne
You can share this link on social media platforms by simply copying and pasting it, or by using our shortcut to automatically publish it on a platform.
Customizing survey meta data
You can control the way the Survey link is shown on social media platforms. By default, a survey thumbnail will be generated with the Welcome Page of the Survey. You can upload your own image.
If you don't want Google or other search engines to index your Survey, you can disable that.
Custom Survey link
You can create a link with a custom name for easier recognition. You can enter name and save.
Survey QR code
Every survey has auto generated QR code. Just click QR code on sharing page and you will see the code. You can download it in PNG or SVG (for print materials).
We support multiple ways of sending survey links. We call it a survey invitation. Depending on your needs, there will be a method that will suit it best.
Email survey distribution
The most popular survey distribution method is email. Our sending platform is very capable of handling advanced sending tasks. You can:
Send response notifications in real-time to the selected Microsoft Teams channels.
Identify respondents in Microsoft Teams.
Quick access to survey response from Microsoft Teams notification message.
In this article, you will learn how to send surveys, tests, quizzes to a selected Microsoft Teams channel.
Connect your MS Teams account with Responsly
Select MS Teams integration from Connect tab
Click Login to MS Teams, you will be redirected to Microsoft Auth page, where you can select account to connect to Responsly.
After doing that. You can create your MS Teams Distribution. Go to Contacts - Distributions and click Create Distribution.
Select MS Teams distribution. In next step you will be able to select form you want to send.
After selection form you will see configuration dashboard. Select Team and channel you want to distribute your survey form. You can set this distribution to be a one time or a recurring one. If you decide on recurring one, you can specify when it should be trigger and at what time.
In Advanced settings you can set if distribution is automatic and if users can answer survey only once.
On the right you have message preview that can be customized.
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If you want the respondent to choose which set of questions he wants to answer. You can do that with Skip Logic. By creating transition rules, you can display only those questions that concern the person filling out the form, make the created quizzes more attractive, and even create shopping carts for orders.
In this example, in the first question, the respondent selects the vegetables he wants to rate.
In the form, the first question concerns the selection of the vegetables.
The following four questions are the grades that will be displayed based on the answers given in the first question.
In the first question, add four logic rules:
Remember to add the condition: "In all other cases, go to: the ending page."
In the following rating question, add three logic rules for the remaining answers:
Do the same for the next rating question:
And for the last question. The number of rules decreases.
The number of logical rules added decreases with subsequent questions.
So, we leave the last evaluation questions without a rule because there is nothing else to move us to.
That's all! This way, you will allow the respondent to answer the questions based on their answer to the first question.
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A/B testing, also known as split testing, is a method for comparing two versions of a webpage, email, or survey to see which performs better. In surveys, A/B testing helps identify statistically significant differences between groups of respondents, guiding decisions on survey design, question-wording, or analysis methods.
There are two main types of A/B testing:
Test A vs. B: Comparing two versions of a survey or webpage to determine which performs better.
Split Test: Randomly dividing respondents into groups to evaluate different survey versions.
When using A/B testing, focus on meaningful variables, like page layout or call-to-action text, that impact conversion rates. In Responsly, respondents are randomly assigned conditions without knowing the alternatives, ensuring unbiased feedback.
Enabling A/B testing in survey
Our survey includes the following types of questions:
Rating Scale
Yes/No
Open-ended Text
We’ve included three questions, but each user will only see two. The second question will vary depending on the test version they receive.
To set up A/B testing on your survey, follow these steps:
Enable A/B Testing
Go to Settings and select Form A/B Testing. Once enabled, a variable code will automatically be added to the form. You can then specify how many survey versions you want to test (e.g., 2, 3, etc.).
Set logic for different versions
Navigate to the Logic section. Based on the version assigned, set the survey flow as follows:
First Rule: If A/B testing is set to version 2, direct users to the second question.
The respondent will be shown the first question (Rating Scale). After answering, they will skip the second question and proceed directly to the third question (Open-ended Text).
Second rule: If the first question is selected, ensure the user is always directed to the third question.
The respondent will skip the first question entirely. They will immediately be shown the second question (Yes/No) and, upon completion, proceed to the third question (Open-ended Text).
This enables you to control the survey path based on the A/B version assigned, making it dynamic for different test groups, and you can automatically distribute different versions using our Distribution module.
\n\t You can store respondent codes using Hidden Fields in your survey URL to easily track who is completing your surveys. However, you may need a CRM tool like Mailchimp to store and manage these codes - Responsly cannot generate them.
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\n Hidden variables are significant for giving individual rebate codes to your respondents. After completing the survey, quiz, or test, you can reward the respondent with a unique promo code that he will use in your online store.\n
\n \n
\n You have to prepare the discount codes yourself. The system will not impose them automatically.\n
\n \n
\n How to add a discount code thanks to hidden variables?\n
\n
1. To add a discount code, go to the hidden variables tab (Settings-Hidden variables)
2. Add a variable name. In this case, it will be a promo code:
3. You can display variables in a form by clicking on $ when editing questions and descriptions. In this case, the code will be added to the end page.
4. In the next step, go back to the Hidden variables tab and copy the URL containing the variable name:
\n
\n The original variable is X. Only in the URL address can you give the variable a specific name. In this case, there is a discount code imposed by you.\n
\n 5. As a result, the respondent will see his code on the end page:\n
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Hidden variables allow you to use data that you already have, such as the name and surname of the respondent, and submit it in the form content. Hidden variables also allow you to place data directly in the URL of the form. Thanks to this, you can greet the respondent when starting the survey or thank him personally for completing it.
How to add hidden variables to greet the respondent?
1. Go to the Hidden variables tab (settings-hidden variables):
2. Add the hidden variable; in this case, it will be the name and click add. You will then see a URL containing the added variable.
3. You can display variables in a form by clicking on $ when editing questions and descriptions.
4. In the next step, go back to the Hidden variables tab and copy the URL containing the variable name:
The original variable is X. Only in the URL address can you give the variable a specific name. In this case, it is the name.
5. As a result, the respondent will see his name on the first page.
6. The hidden variable will be saved with the respondent's answer.
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Surveys serve as invaluable tools for gathering insights and making informed decisions, but it's essential to be aware of the potential challenges that can impact the accuracy of survey results. One critical aspect to consider is "Survey Response Bias.” Let’s check what is it and how to avoid it.
What is Survey Response Bias?
Survey response bias refers to the systematic deviation of responses from the true opinions, attitudes, or behaviors of the target population. This deviation can arise from various factors, leading to distorted data and potentially misleading conclusions. Recognizing and addressing survey response bias is crucial to extract actionable insights and make well-informed decisions.
Types of Survey Response Bias:
Non-Response Bias: Occurs when certain individuals or groups choose not to participate in the survey, leading to an underrepresentation of their perspectives.
Social Desirability Bias: Respondents may provide answers that they believe are socially acceptable or align with societal norms, rather than expressing their true feelings or behaviors.
Acquiescence Bias: Some respondents tend to agree with statements or questions without carefully considering their responses, leading to skewed data.
Confirmation Bias: Participants may interpret questions in a way that confirms their preexisting beliefs, influencing their responses and distorting the data.
Sampling Bias: Occurs when the survey sample is not representative of the target population, leading to inaccuracies in generalizing the findings.
Causes of Survey Response Bias:
Several factors can contribute to survey response bias, including:
Question Wording and Framing: Ambiguous or leading questions can influence respondents' answers, shaping their perceptions.
Survey Medium: The mode of survey administration, such as online, phone, or paper, can influence response patterns.
Survey Length: Long and complex surveys may lead to respondent fatigue and decreased attentiveness, impacting response accuracy.
Timing and Context: The timing and external events surrounding the survey may influence how respondents perceive and answer questions.
Demographics: Certain demographic groups may be more or less inclined to participate or respond in specific ways.
Mitigating Survey Response Bias:
While complete elimination of survey response bias may be challenging, employing these strategies can help reduce its impact:
Careful Question Design: Craft clear, unbiased, and neutral questions, avoiding leading or loaded language.
Random Sampling: Employ random sampling techniques to ensure a representative and diverse survey sample.
Anonymity and Confidentiality: Offer respondents anonymity or confidentiality to encourage honest and candid responses.
Pre-Testing: Conducting pilot surveys can help identify potential bias and improve survey design before widespread distribution.
Diverse Survey Modes: Use a combination of survey modes (online, phone, in-person) to reach a broader audience and account for varying preferences.
Survey Length Consideration: Keep surveys concise and focused to maintain respondent engagement and quality responses.
Survey response bias can present challenges, but with thoughtful survey design, strategic implementation, and careful analysis, you can navigate these obstacles to gather accurate and valuable insights. By understanding and addressing survey response bias, you pave the way for making informed decisions that drive success for your organization.
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Survey sample size refers to the number of individuals or respondents included in a survey. It directly affects the generalizability of survey findings to the broader target population. An adequately sized sample is essential to ensure that the results accurately represent the views, opinions, or behaviors of the entire population under study.
Impact of Sample Size on Data Quality:
Precision of Estimates: A larger sample size results in more precise estimates, reducing the margin of error and increasing the confidence level of survey results.
Reducing Bias: Adequate sample size helps in minimizing bias, ensuring that the survey results are not skewed by the characteristics of a particular subset of respondents.
Statistical Power: A larger sample size enhances the statistical power of the survey, increasing the likelihood of detecting meaningful relationships and differences within the data.
Subgroup Analysis: Larger sample sizes allow for meaningful subgroup analysis, enabling researchers to draw insights from specific segments of the target population.
Guidelines for Determining Sample Size
The appropriate sample size depends on various factors, including the research objectives, desired confidence level, margin of error, and population size. Commonly used methods for calculating sample size include:
Convenience Sampling: Suitable for exploratory or preliminary surveys, convenience sampling involves surveying individuals readily available or accessible.
Probability Sampling: More rigorous, probability sampling techniques, like simple random sampling, stratified sampling, or cluster sampling, ensure better representation and reduce selection bias.
Sample Size Calculators: Online sample size calculators assist in determining the required sample size based on desired confidence level, margin of error, and population size.
Power Analysis: Power analysis helps calculate the sample size needed to detect significant effects or relationships in statistical tests.
Considerations for Survey Sample Size
While a larger sample size enhances data quality, it's essential to strike a balance between accuracy and practicality. Factors to consider when determining sample size include:
Budget and Resources: Larger sample sizes may require more resources, both in terms of time and budget. Consider practical constraints when deciding on the sample size.
Population Variability: High variability in the target population may necessitate a larger sample size to achieve sufficient precision.
Specific Objectives: Consider the research objectives and the level of accuracy required to achieve meaningful insights.
Response Rate Expectations: If response rates are expected to be low, a larger initial sample size may be needed to ensure an adequate number of responses.
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\n\t This is not possible on Responsly. If you want to edit results, you need to download your results to a spreadsheet, where you can manually edit submissions.
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Collecting valuable data through surveys is only half the battle; the real power lies in unlocking meaningful insights from the gathered information.
Preparation for Meaningful Survey Analysis: Essential Steps to Take
Before you start analyzing your survey results, it is important to gather some key information. First, make sure that you have a clear understanding of the purpose of your survey. What are you hoping to learn or achieve through this survey? Additionally, consider the audience you are targeting with your survey. Who will be completing the survey and what do you know about their background and demographics? It may also be helpful to review any previous survey data you have collected on the same topic, as this can provide valuable context for your analysis. Finally, double-check that your survey questions are clear and unbiased, as this will ensure that you are collecting accurate and useful data. By taking these steps before diving into your survey analysis, you can ensure that you have all of the necessary information to draw meaningful conclusions from your data.
Types of survey data
Survey data can be categorized into different types based on the nature of the information collected. These types of survey data include:
Quantitative Data:Quantitative data consists of numerical measurements or quantities. Respondents provide specific, measurable responses, allowing for statistical analysis. Examples include age, income, ratings on a scale, number of purchases, and Likert scale responses.
Qualitative Data: Qualitative data comprises descriptive or textual information that provides insights into attitudes, opinions, and behaviors. Respondents provide narrative responses, allowing for a deeper understanding of their perspectives. Examples include open-ended questions, comments, and feedback.
Categorical Data: Categorical data involves responses that fall into distinct categories or groups. These categories are typically non-numeric and can be nominal or ordinal. Examples include gender (male/female), education level (high school/college/graduate), and job role (manager/employee/consultant).
Ordinal Data: Ordinal data represents responses with an inherent order or ranking but lacks specific numeric intervals. Respondents indicate their preferences or rankings based on relative positions rather than precise measurements. Examples include survey questions with "strongly agree," "agree," "neutral," "disagree," and "strongly disagree" response options.
Ratio Data: Ratio data includes a true zero point. This allows for meaningful arithmetic operations, including multiplication and division. Examples include age, income, and number of items purchased.
Nominal Data: Nominal data represents categorical variables with no inherent order or ranking. The categories are purely descriptive and are often assigned numbers for identification purposes. Examples include country names, eye color, or product codes.
Aggregate Data: Aggregate data is derived from combining and summarizing individual data points. It represents the overall characteristics of a group or population rather than individual responses.
Steps to analyze your survey data
Survey data analysis is a critical step in extracting valuable insights from the gathered responses. Once you have collected the survey data, the next phase involves aggregating and summarizing the numbers to make sense of the information. Here's an overview of how to aggregate survey data for analysis:
Data Cleaning and Preparation:
Data cleaning and preparation is a crucial step in any data analysis project. To ensure that the survey data is ready for analysis, follow these steps:
Start by checking for missing values, outliers, and any inconsistencies in the responses. This will help to eliminate any errors or anomalies that could skew the results of your analysis.
Once you have identified any issues with the data, it is important to address them. This may involve imputing missing values, removing outliers, or correcting any inconsistencies in the responses.
Next, organize the data in a structured format that is suitable for analysis. This may involve creating new variables or aggregating data in a way that makes it easier to analyze.
Finally, ensure that each question has the appropriate data type for analysis. For example, if a question asks for a numerical response, ensure that the data is stored as a numeric variable in your dataset.
By following these steps, you can be confident that your survey data is clean and ready for analysis.
Descriptive Statistics: The first step in analyzing data is to summarize it using descriptive statistics. This can be done using various measures, including the mean, median, mode, and standard deviation for numerical responses. These measures provide a general understanding of the data and allow us to identify any trends or patterns that may be present. For categorical data, frequency tables are useful to understand the distribution of responses. They help us to see how often each category appears in the data and can reveal any groupings or patterns that may exist. By examining the frequency of responses, we can gain insights into the preferences or behaviors of the participants and use this information to guide further analysis. It is important to note that descriptive statistics only provide a summary of the data and do not allow us to make any conclusions about the larger population. However, they are a valuable tool for understanding the characteristics of the data at hand and can help guide more advanced analyses.
Cross-Tabulation: Cross-tabulation is a powerful and widely used method for analyzing the relationship between two or more variables. It is a statistical technique that helps to understand the relationship between different variables and to identify patterns and trends in data. Cross-tabulation tables provide a structured way to compare responses based on different demographics or question combinations. This method is particularly useful in market research, social sciences, and business analysis. By using cross-tabulation, you can gain a deeper understanding of your data and make informed decisions based on the insights extracted from the analysis. Moreover, cross-tabulation can be used to identify potential correlations between variables, which can be further analyzed using regression analysis or other statistical techniques.
Filtering and Subgroup Analysis: To effectively analyze data and gain insights on specific subgroups, it is important to utilize various filtering techniques. By utilizing these techniques, you can compare responses among different customer segments or groups based on demographics, such as age, gender, location, and income level. This allows you to better understand the needs and preferences of each subgroup, and tailor your marketing strategies accordingly. In addition, filtering can also help identify outliers and anomalies within your data, which can provide valuable insights and opportunities for further analysis. By carefully examining these outliers and anomalies, you may be able to identify new trends or patterns that were previously unnoticed. Subgroup analysis can also help identify areas where your business may be underperforming, or where there are opportunities for improvement. By analyzing data on specific subgroups, you can identify areas where customer satisfaction or engagement is low, and develop targeted strategies to address these issues. This can help improve overall customer satisfaction and loyalty, and ultimately drive business growth.
Data Visualization: Data visualization is an important technique that helps you to transform your raw data into visual representations like charts, graphs, and plots. Visualizations not only help you to present your data in an easy-to-understand way, but they also make it easier for you to identify trends, patterns, and outliers in the data. By using visualizations, you can enhance the understanding of key findings and make more informed decisions. Moreover, visualizations can provide insights that are not immediately obvious from the raw data, helping you to discover new relationships and correlations that can be used to drive business growth and innovation.
Comparative Analysis: Conducting a comparative analysis can be an effective way to dive deeper into your data. By comparing responses across different groups or time periods, you can identify variations and trends that may not be immediately apparent. This helps support decision-making and provides a more comprehensive understanding of your data. Additionally, you can use comparative analysis to establish benchmarks and track progress over time, making it a valuable tool for ongoing evaluation and improvement.
Sentiment Analysis (Text Responses): If your survey includes open-ended text responses, consider sentiment analysis tools to evaluate sentiments, emotions, or prevailing themes in the qualitative data. Sentiment analysis can provide insights into the language and tone used by respondents, and can help identify patterns and trends in the data that might not be immediately apparent through manual analysis. Additionally, sentiment analysis can help capture the nuances of language and context, allowing for a more accurate understanding of the thoughts and feelings expressed in the responses. By using sentiment analysis tools, you can gain a deeper understanding of the attitudes and opinions of your respondents, and use this information to inform your decision-making and improve your products and services.
Statistical Testing (Recommended): Depending on the research questions and data type, statistical tests can be a useful tool to evaluate the strength and direction of relationships or differences between variables. By analyzing data sets with a range of statistical tests, researchers can generate a more comprehensive understanding of the patterns and nuances present in their data, allowing for more robust evidence for decision-making. Additionally, statistical testing can help identify potential confounding factors that may affect the relationship between variables, allowing researchers to control for these factors and produce more accurate results. Overall, the use of statistical testing is highly recommended for any research study seeking to make evidence-based decisions.
Insights and Recommendations:
After interpreting the aggregated data, it is important to take the time to draw meaningful insights that can inform business decisions. By analyzing the findings, we can identify specific areas of improvement, as well as potential opportunities for growth. Based on these insights, we can then develop actionable recommendations that can help achieve our business objectives and drive success.
One approach to identifying insights is to look for patterns or trends in the data. For example, we might find that certain customer segments are more likely to purchase a particular product or service, or that there is a significant drop-off in engagement at a particular point in the customer journey. By understanding these patterns, we can better understand what is driving customer behavior and make informed decisions about how to improve the customer experience.
Another key consideration when interpreting data is to look for outliers or anomalies that may require further investigation. For example, we might notice that a particular product has significantly lower customer satisfaction ratings than other products in the same category. By digging deeper into the data, we can identify the root cause of this issue and develop a targeted solution to address it.
How to present survey results
Presenting survey results effectively is crucial to communicate findings clearly and engage the audience. Here are some best practices to help you present survey results in a compelling and informative manner:
Data Visualization: Utilize charts, graphs, and infographics to visually represent survey data. Bar charts, pie charts, line graphs, and heatmaps can make complex data more accessible and engaging.
Use Clear and Concise Language: Present survey findings using simple and understandable language. Avoid jargon or technical terms that may confuse the audience.
Highlight Key Findings: Identify and emphasize the most significant insights from the survey. Focus on the key takeaways that are relevant to the survey objectives.
Provide Context: Offer context and background information about the survey, its purpose, and the target audience. This helps the audience better understand the significance of the results.
Segmentation: If applicable, segment the data by different demographics or variables to explore patterns and differences among subgroups.
Comparison and Benchmarking: Compare the survey results with previous surveys, industry benchmarks, or relevant data to provide additional context and insights.
Include Data Tables: For readers who prefer more detailed information, include data tables in the appendix or as supplementary materials.
Common Mistakes in Data Analysis
Ignoring Data Quality: Relying on data that is inaccurate, incomplete, or poorly collected can severely impact the validity of your analysis. To avoid this, prioritize data quality from the outset. Implement data validation checks, clean and preprocess your data, and verify the accuracy of the source before proceeding with analysis.
Selection Bias: Selection bias occurs when the sample used for analysis does not represent the entire population accurately. To mitigate this bias, use random sampling techniques when selecting your sample. If random sampling is not feasible, be transparent about the limitations of your sample and consider additional statistical adjustments to account for biases.
Confusing Correlation with Causation: One of the most common errors is assuming that correlation implies causation. To avoid this mistake, critically evaluate the relationships between variables and look for additional evidence or experimental data to support causal claims.
Misinterpreting Outliers: Outliers can significantly influence statistical analyses. Rather than excluding outliers automatically, investigate their causes and assess their impact on the results. Use robust statistical methods that are less sensitive to extreme values if necessary.
Not Considering Assumptions of Statistical Tests: Many statistical tests have underlying assumptions that need to be met for the results to be valid. Failing to meet these assumptions can lead to erroneous conclusions. Before applying any statistical test, check whether the assumptions are satisfied, and consider alternative tests if necessary.
Confirmation Bias: Confirmation bias occurs when analysts unconsciously favor data that confirms their preconceived notions. To avoid this, approach the data with an open mind and consider alternative explanations for your findings.
Drawing Conclusions from Small Sample Sizes: Small sample sizes can lead to unstable and unreliable results. Always consider the sample size when interpreting findings and be cautious about drawing broad conclusions from limited data.
Not Communicating Results Clearly: Effective data analysis is meaningless if the results are not communicated clearly and concisely. Present your findings in a way that is accessible to your audience, using data visualization and storytelling techniques to convey the insights effectively.
Remember that survey data analysis is an iterative process, and the results may lead to further exploration or the refinement of research questions. By aggregating and analyzing the numbers effectively, you can uncover valuable insights and make data-driven decisions that drive success in your organization.
Now that you have gained familiarity with survey data analysis, you may also find our tips on increasing survey response rates helpful in collecting even more actionable feedback.
Export data in various forms, seamlessly integrate with tools to keep your data up-to-date, and take advantage of our user-friendly built-in analytics tool. Our tool provides visually appealing and actionable data, making it an excellent place to start your analytics journey!
Responsly will help you master the art of effective feedback collection, no matter where you take your data analysis.
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\n\t If you want to remove individual responses that may harm the aggregate results (for example, those you added when testing a survey), you can do so at any time.
\n
\n Go to the Analysis-Responses tab. You will then see a set of all individual fillings in your survey. To remove individual fills, click the trash can icon above the sheet.\n
\n\t Crosstabs allow you to make better decisions based on the collected data by better identifying the relationships between the answers given in the study. They allow you to find trends and correlations between the collected data instantly. A crosstab is a popular choice for statistical analysis. It is effortless to create a crosstab in Responsly. It is enough to create a survey with a minimum of two questions. Questions should be closed, e.g., Choice or Scale. After collecting the answers, go to the Analysis - Crosstabs tab and select the questions we want to cross. By clicking the Generate table button, you will see a cross table made up of the selected questions. Additionally, a button will appear below it, enabling it to be downloaded to Excel.
\n\tLiveChat is a tool that enables easy and convenient communication with your customers, users, and anyone visiting your website or online store. The user can start communicating with you anytime using the website's small widget (chat). This way, you can provide an additional and very convenient sales or customer service channel.
\n
\n\tThe integration uses the webhooks mechanism. Thanks to this, you can trigger the survey using any event in LiveChat, e.g., closing the chat window by the client. All collected responses are saved directly in the Analysis tab. You can track the results in real-time and generate reports.\n
\n\tThanks to the integration with LiveChat, you can conduct satisfaction surveys, NPS, or CES surveys immediately after the conversation with the customer or user of your website.\n
\n\tAfter the research, you can conveniently filter the answers, create cross-tables and export the results to PDF, CSV and Excel.\n
Integrating Google Sheets with Responsly allows you to automatically send survey responses directly to a Google Sheets spreadsheet. This integration is particularly useful for teams that want to analyze data, share results, or manage responses in a familiar spreadsheet environment.
Table of contents
Why Integrate Google Sheets with Responsly?
Prerequisites
Step-by-Step Integration Guide
Step 1: Access Integrations in Responsly
Step 2: Connect Google Sheets Account
Step 3: Create or Select a Google Sheet
Step 4: Map Survey Fields to Google Sheets Columns
Step 5: Test the Integration
Managing Your Integration
Troubleshooting
Why Integrate Google Sheets with Responsly?
Integrating Google Sheets with Responsly offers several advantages:
Real-time data sync: Automatically send survey responses to Google Sheets as they are submitted.
Easy data management: Use Google Sheets’ powerful features to filter, sort, and analyze survey data.
Collaboration: Share your Google Sheets with team members to collaborate on data analysis.
Backup and storage: Keep a secure, cloud-based backup of all your survey responses.
Prerequisites
Before starting, ensure you have the following:
A Responsly account with administrator access.
A Google account to access Google Sheets.
An existing survey in Responsly that you want to integrate with Google Sheets.
Step-by-Step Integration Guide
Step 1: Access Integrations in Responsly
Log in to your Responsly account.
Navigate to the "Connect" section from the dashboard.
In the list of available integrations, find and select Google Sheets.
Step 2: Connect Google Sheets Account
Click on "Connect Google Sheets".
You will be prompted to log in to your Google account (if you aren't already).
Allow Responsly to access your Google Sheets by clicking "Allow" when prompted.
Once connected, you will be returned to the Responsly integrations page.
Step 3: Create or Select a Google Sheet
After connecting your Google Sheets account, you will be asked to either create a new Google Sheet or select an existing one.
Choose the option that suits your needs:
Create a New Sheet: Enter a name for the new spreadsheet.
Select an Existing Sheet: Add a link to the existing spreadsheet.
Step 4: Map Survey Fields to Google Sheets Columns (If you use an existing spreadsheet)
After selecting an existing Google Sheet, you must map the fields.
Map each survey question to a corresponding column in your Google Sheet.
For example, map the "Name" survey question to the "Name" column in Google Sheets.
You can add new columns in Google Sheets if needed.
Click "Active" once you have completed the mapping.
Step 5: Test the Integration
To ensure everything is set up correctly, go to your Responsly survey and submit a test response.
Check the connected Google Sheet to verify that the response appears in the appropriate columns.
If the data is correctly populated, your integration is successfully set up.
Managing Your Integration
Editing Mappings: You can revisit the mapping section to adjust which survey fields correspond to which Google Sheets columns.
Disconnecting: If you no longer need the integration, you can disconnect it from the Integrations page in Responsly.
Troubleshooting
If you encounter any issues, try the following solutions:
Data not appearing: Ensure that the correct Google Sheet is selected and the survey fields are properly mapped to the columns.
Google Sheets permissions: Double-check that you have given Responsly the necessary permissions to access and modify your Google Sheets.
Reconnecting Google Account: Sometimes, re-authenticating your Google account can resolve issues. Disconnect and reconnect the Google Sheets integration.
If you have any questions about Google Sheets integration, don't hesitate to get in touch with our team via email: karolina@responsly.com
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\n\tGoogle Drive is one of the Google file sync apps you can use to store all your online files along with Google Docs and Sheets, keeping them in sync across all your devices.
\n
\n Google Drive survey integration allows you to automate and better organize your workflows. Sync your survey responses with a file in Google Drive, run the survey when a new file is added to Drive, and update files based on survey responses.\n
Sync your survey responses with the Drive file
\n
\n Sync your survey responses with any file in Google Drive. Track all survey responses in one place and save yourself the effort of manually adding each response with Google Drive survey integration.\n
Update the Drive file based on your survey responses
\n
\n Update the file in Google Drive based on your survey responses. Thanks to the integration of polls with Google Drive, update files in real-time and take advantage of automation at its best.\n
Effortlessly collect information from your client by embedding your form in the Intercom Messenger window. Acquire new customers using attractive forms, and then easily manage your current relationship with Intercom to grow your business.
Responsly enable integration through webhooks. Thanks to this, you can send the prepared survey to specific people via e-mail, based on any event (e.g., ending a chat conversation) in another system.
Webhooks allow communication between servers without the need for API.
In the case of webhooks, communication occurs after a specific event.
The integration of Responsly with the Intercom service enables:
Discover the insights of active users by researching them in a discreet, contextual way using in-app surveys.
Study Net Promoter Score (NPS) in-app, send polls via messaging and intelligent campaigns, and act on the results with follow-up emails.
Send any polls to users and prospects via e-mail or chat messages.
With the Responsly integration for Notion, you can effortlessly synchronize all your Responsly responses into a Notion database that can be configured to match the question fields you've designed in your Responsly form. This allows you to set up filtered views, append additional columns of information, and even add comments for team members to view and interact with the results. The combination of Responsly and Notion offers flexibility for numerous applications.
Connect to Notion
After you publish your form, go to the Integrations tab. Then, press Connect to Notion.
When prompted, click Log in to Notion. In the resulting authentication menu, you’ll be asked to allow Responsly access to your workspace.
If needed, click the workspace name at the top right to switch to another Notion workspace. When you’re ready, press Select pages.
Now, you'll see a list of all pages in the selected workspace. Choose the pages you would like the integration to access, and press Allow access.
Field Mapping for existing Responsly form and Notion database
The next step is to map your form fields to your Notion properties.
For example, you might have a contact form with three blocks:
Text block to capture respondent names.
Email block to capture email addresses.
Text block to collect further information.
To map the corresponding fields in your Notion database:
Create a Notion Text property and title it “Name” (you can use the first default database property).
Add an Email property and title it “Email”.
Add a Text property and title it "Message".
Now, you can map the properties in Responsly by selecting Name for the first field to correspond with the Name Notion property, and so on. Click + Add property to add more fields.
Test and Confirm Integration
After mapping the form fields, it's time to test the integration.
Submit a test response through the Responsly form and verify that the data appears correctly in your Notion database.
Check if all the mapped form fields are populated accurately in the respective Notion columns.
Monitor and Manage Form Responses in Notion
Once the integration is successfully set up and tested, you can collect form responses directly into your Notion database.
Regularly check your Notion database to monitor and manage the incoming form responses.
Leverage Notion's features to organize, filter, and analyze the data as per your requirements.
By following these steps, you should be able to seamlessly integrate Responsly forms with Notion, streamlining the process of collecting and managing form responses within your Notion workspace.
With Zapier, you can easily integrate Responsly with over 3,000+ apps with no help from your IT department 🤓.
\n\tResponsly is used as a source (Zapier “trigger”) – this configuration allows you to send the collected responses to other apps, such as Google Sheets, Slack, Microsoft Teams, Salesforce, Trello, Asana, etc.
Click My Account link in top navigation menu of Responsly app. Select Profile from dropdown.
\n\t\t
On Profile page select API from left side menu
\n\t
\n\t
\n\t\tOn API page:\n\t
\n\t
\n\t\t
Provide a name for key (ex. zapier) and click Create.
\n\t\t
The generated API key should be copied to the clipboard.
\n\t
\n\t
\n\t\t\n\t
\n\t
\n\t\tNote: The API key is account specific and will be unique for each account\n\t
\n
2. Activate Zapier integration
\n\tJust follow these steps:
\n\t1. From the \n\tWorkspaces, choose a form you already created that’s ready for integration.
2. Go to the Connect tab, if you're not logged in to Zapier, click Login button (if you don't have an Zapier account you can create it from that place - it's free), when you log in successfully, you will see something like this below:
\n\t
3. To create an integration with Zapier click Create zap:
\n\t
\n\t4. You will be asked to authorise Zapier with API key from Responsly (pop-up window). This is the place where you need to paste API Key generated before.
\n\t\n\tIf you don't see the pop-up window, you may need to allow pop-ups in your browser - please look for the settings in your browser URL bar, or use instructions for \n\tChrome, Firefox, Opera, Edge, or Safari. \n\t
\n5. After you authorise Zapier, you can select form and send data to other apps like: Google Sheets, Slack, Microsoft Teams, Salesforce, Trello, Asana, etc.
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Use webhooks to get every response sent straight to a compatible web app or URL as soon as it’s submitted.
What is a webhook?
In general terms, a webhook is simply a notification sent over the web, which is triggered automatically whenever a specific event occurs.
In this case, the event is a new survey completion. Whenever a new survey submission comes in, a notification containing the response data is immediately sent to your chosen destination: the webhook URL you set in the configuration panel.
Webhook notifications are sent via HTTP POST request, and the request body (containing the response data) is in JSON format.
Webhooks are an advanced feature intended for Responsly users who know how to handle them.
Setup guide
1. Open your Workspace.
2. Go to the Setting panel and click on the Webhooks tab:
3. Add your webhook tag and Endpoint:
5. Now click Save webhook, and you’ll be taken back to the webhooks tab.
First, access the form editor for the specific form you want to include and go to the Share section, then click on Embed.
Next, copy the code corresponding to the type of embed you prefer (inline, full screen, or popup).
In the Webflow site editor, go to the left sidebar and click on the "+" button to add a new element to your page. Then, choose "Embed" from the available options.
Paste the embed code you obtained in Step 2 into the HTML section and save your website.
This instruction allow you to generate custom Google Docs for every received response and send e-mail notification with link to that document and a generated PDF.
You need Responsly and Google account to complete this integration.
Create your Responsly Form with relevant questions.
Go to Connect → Integrations and activate Google Sheets integration.
Test integration - new row should be added for every new response.
Create a Google Docs Template place {{COLUMN1}}, {{COLUMN2}}, etc. when the data from the response should go.
Create Google Apps Script - To achieve this in Google Workspace, you can use Google Apps Script to automate the process. Here's a step-by-step guide to creating a script that does this:
Open Google Sheets and Create a New Script:
Open your Google Sheet.
Go to Extensions > Apps Script .
Write the Apps Script:
Replace the default code with the following script. This script will create a Google Docs document from a row of data and send it via email.
function onOpen() {\n var ui = SpreadsheetApp.getUi();\n ui.createMenu('Custom Menu')\n .addItem('Start', 'startTrigger')\n .addItem('Stop', 'stopTrigger')\n .addToUi();\n}\n\nfunction startTrigger() {\n ScriptApp.newTrigger('checkNewRow')\n .forSpreadsheet(SpreadsheetApp.getActiveSpreadsheet())\n .onChange()\n .create();\n SpreadsheetApp.getUi().alert('Trigger has been started!');\n \n // Initialize the row count\n PropertiesService.getScriptProperties().setProperty('ROW_COUNT', SpreadsheetApp.getActiveSpreadsheet().getActiveSheet().getLastRow());\n}\n\nfunction stopTrigger() {\n const triggers = ScriptApp.getProjectTriggers();\n for (const trigger of triggers) {\n ScriptApp.deleteTrigger(trigger);\n }\n SpreadsheetApp.getUi().alert('Trigger has been stopped!');\n}\n\nfunction checkNewRow(e) {\n var sheet = SpreadsheetApp.getActiveSpreadsheet().getActiveSheet();\n var previousRowCount = parseInt(PropertiesService.getScriptProperties().getProperty('ROW_COUNT'), 10);\n var currentRowCount = sheet.getLastRow();\n\n // Check if a new row has been added\n if (currentRowCount > previousRowCount) {\n // Get data of the new row\n var newRowData = sheet.getRange(currentRowCount, 1, 1, sheet.getLastColumn()).getValues()[0];\n \n \n \n // Copy the template document\n var templateId = 'TEMPLATE_DOC_ID'; // Replace with your template document ID - you can get it from URL <https://docs.google.com/document/d/TEMPLATE_DOC_ID/edit>\n var docId = DriveApp.getFileById(templateId).makeCopy('Generated Doc from Row ' + currentRowCount).getId();\n var doc = DocumentApp.openById(docId);\n var body = doc.getBody();\n \n // Replace placeholders with actual data\n for (var i = 0; i < newRowData.length; i++) {\n body.replaceText('{{COLUMN' + (i + 1) + '}}', newRowData[i]);\n }\n \n \n doc.saveAndClose();\n \n var docUrl = doc.getUrl();\n \n // Email the document\n var emailAddress = 'recipient@email.com'; // Change this to the recipient's email\n var subject = 'New Google Doc from Row ' + currentRowCount;\n var message = 'A new Google Docs document has been created from the data in row ' + currentRowCount + ' of the Google Sheet. Doc url ' + docUrl;\n \n MailApp.sendEmail({\n to: emailAddress,\n subject: subject,\n body: message,\n attachments: [doc.getAs(MimeType.PDF)],\n name: 'Custom Sender Name' // Set the sender's name here\n });\n\n // Update the row count\n PropertiesService.getScriptProperties().setProperty('ROW_COUNT', currentRowCount);\n }\n}\n\n
Customize the Script:
Change var dataColumn = 1; to the column number where new data will be added.
Update var emailAddress = ''; with the recipient's email address.
Save and Authorize:
Save the script file.
Click the disk icon or press Ctrl+S to save.
Authorize the script to access your Google Sheets, Docs, and Gmail account when prompted.
Test the Script:
Manually add a new row to your Google Sheet and see if a Google Docs document is generated and emailed.
Optional - Add Custom Menu for Trigger Management:
The script includes functions to start and stop the trigger via a custom menu in Google Sheets. To use this:
Reload your Google Sheet.
Go to the new Custom Menu and click Start to enable the trigger.
Use the Stop option to disable the trigger.
This script sets up a trigger to run the checkNewRow function whenever the form gets an answer and it's added to Google Sheet , generating a Google Docs document from the row data and sending it via email.
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You can use the Responsly and Microsoft Teams integration to:
Send response notifications in real-time to the selected Microsoft Teams channels.
Identify respondents in Microsoft Teams.
Quick access to survey response from Microsoft Teams notification message.
Distribute surveys, forms, quizzes and tests to your Microsoft Teams channels and users.
Set recurring surveys that will be sent to Microsoft Teams channels and users.
In this article, you'll discover how to send survey responses directly to a specific Microsoft Teams channel. This awesome feature allows you to quickly collaborate on the received feedback. Plus, the setup process is super easy and can be done in just five minutes or less. How cool is that?
Connect your MS Teams account with Responsly
Select MS Teams integration from Connect tab
Click Login to MS Teams, you will be redirected to Microsoft Auth page, where you can select account to connect to Responsly.
After you connect your account, you will be able to enable notification and list the Teams and Channels.
Select the place where you want your notifications to be sent. You can also send Test notification to check if integration is working.
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\n\tTo delete the account, go to the My Account-Profile tab. A link to delete your account is at the very bottom of the page. According to the regulations, permanent data deletion may take up to 60 days. During this time, we will not bother you with more e-mails.
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The limit of filling out the questionnaires depends on the type of account to which you have purchased access. The fill limit is counted from the moment of purchasing the account to the end of 1 settlement period, which lasts 30 days. If your account is purchased more often, this limit will be renewed after each settlement period.
In the lower-left corner of your account, you can keep track of the number of collected survey responses.
\n\tIf you have forgotten your account password, use the button: Forgot your password? Available on the login page.
\n
\n You will receive a message to the e-mail address, allowing you to set a new password.\n
\n In case of problems with setting a new password, please write us a message. We will be happy to help!\n
\n If you want to change your current password, go to My account-Profile-Security and change your password. \n
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\n\tThe Business and Professional Enterprise package allows you to create teams and share projects. In practice, users in the \"team\" can share surveys and/or the results. This solution is perfect for companies where different departments are working on the same questionnaires.
\n\tTo add members to the organization and collaborate on your projects, go to My account-Profile-Members and add members to your project.
\n\t
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\n\t1. While logged in, click on the alias in the top right corner to expand your account menu, and select Plan & Billing.
\n\t2. On the Plan & billing page, click Edit billing in the Plan & billing details box:
\n\t
\n\t3. Change your payment details by clicking Upgrade payment information. You can also edit card details.
\n\t5. If you need to add specific contact or tax information to your receipts, scroll down to the Billing Information table.\n
\n\t
\n\t\t\n\t
\n
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Identification of respondents
You can use three methods to identify your respondents:
Identify question
The simplest method of identifying the fillers is adding a question in the form the person is filling out to enter data that will allow you to identify him. These can be personal data and a unique code provided to this person.
E-mail invitations
Using this method, we send e-mail invitations to the e-mail addresses added to the system. When the "Form available only for e-mail invitations" option is enabled in the Settings, it is possible to enter the form only using such a link from the invitation. The link is valid for one completion, and after being filled in, it binds the reply to the e-mail address to which sent the invitations.
It is possible not to reply to the e-mail address. In this case, deselect the "Track recipient responses" option when sending invitations.
Hidden variables
The third option is Hidden Variables (Settings- Hidden Variables). Hidden variables allow you to add a variable to the form, which is saved together with the given answer. You can use such a variable to identify respondents and eliminate duplicates.
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