Segment Surveys Integration

Connect Responsly surveys with Segment to automatically sync responses, enrich customer profiles, and improve personalization across all your marketing and data platforms.
  1. Red bull
  2. Schindler
  3. Bayer
  4. Booksy
  5. KraftHeinz
  6. Danone

Seamlessly sync survey responses with Segment for smarter customer insights.

With Responsly’s Segment integration, collecting and analyzing survey data has never been easier. Automatically sync survey responses directly to your Segment account, ensuring that every interaction is captured in real-time. This integration enables you to enrich your customer profiles with valuable insights, such as preferences, satisfaction levels, and feedback. By syncing survey data with Segment, you can enhance your customer segmentation and create more personalized, targeted marketing campaigns across all connected platforms.

Whether you’re running customer satisfaction surveys, gathering feedback, or collecting insights, this integration allows you to seamlessly manage all your data from one centralized hub. Leverage the power of Responsly and Segment together to streamline your workflows, making data-driven decisions faster and more efficiently. No more manual data entry—simply collect, sync, and act on valuable survey feedback to improve customer engagement and experience.

Segment Integration FAQ

Can I trigger actions in Segment based on survey responses?

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Absolutely! With Responsly’s integration, you can trigger automated workflows in Segment based on survey responses. For example, if a customer provides a high satisfaction rating, you can automatically add them to a list for exclusive offers. If feedback is critical, it can trigger a task for the support team to follow up immediately, ensuring no feedback is overlooked.

How does this integration help with customer segmentation?

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By syncing survey responses directly into Segment, you can enhance customer profiles with detailed feedback. This allows you to create more specific and accurate segments based on real-time data, like customer preferences or satisfaction levels. As a result, you can deliver more personalized and targeted marketing campaigns that truly resonate with your audience.

Will I need to manually transfer data between Responsly and Segment?

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No manual effort is required! Once you’ve set up the integration, all survey responses are automatically synced with Segment. This eliminates the need for time-consuming data entry and ensures your customer information is always up to date, allowing you to focus on actionable insights.

What kind of data can be synced with Segment from Responsly surveys?

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You can sync a wide range of data, from satisfaction scores and feedback on products or services to specific customer preferences and opinions. All the data collected in your Responsly surveys can be mapped directly to Segment fields, ensuring that you can use it effectively to drive personalized actions and smarter decision-making.

How can this integration improve my customer engagement strategy?

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With Responsly and Segment working together, you can automatically feed survey insights into your existing marketing and engagement workflows. Whether it’s sending personalized follow-up emails, targeting specific customer segments with tailored offers, or reacting quickly to negative feedback, this integration ensures you’re using real-time data to drive meaningful customer interactions.

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  • 62%

    62% of our surveys are opened on mobile devices. Responsly forms are well optimized for phones and tablets.

  • 2x

    Responsly get 2x more answers than other popular tools on the market.

  • 98%

    Responsly service get an average satisfaction score of 98%

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Enterprise grade security

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  • GDPR compliant

    We're complaiant with General Data Protection Regulation (GDPR) that businesses in Europe must comply with when processing personal data.

  • CCPA compliant

    USA state of California intruduces California Consumer Privacy Act (CCPA) that defines how to handle users' personal data.

  • SSL & 2-Factor Authentication

    All connections are protected by TLS 1.2 and AES with a 256-bit key. Enable 2-Factor Authentication for even better security.

  • SSO

    Sign up users with Single Sign-On (SSO) and manage their access to your team. Set permissions and resource access.

Responsly Employee Experience platform helps us to manage employee satisfaction and communication within our organization.

Alicja Zborowska, Administration Specialist

Red bull
Bayer

We automated the product experience managment process.

KraftHeinz

Managing customer experience is made easy with Responsly.

Danone

Our suppliers are surveyed quickly and efficiently.

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