Send Slack surveys with easy using our intergration

The integration is designed to facilitate seamless communication within your team by sending instant notifications to Slack whenever a survey response is submitted through Responsly. When a respondent completes a survey, a notification is automatically sent to designated channels or individuals, ensuring that the relevant team members are informed in real time. This means your team can react quickly to feedback, whether it’s addressing customer concerns, celebrating positive responses, or initiating follow-up actions—all from within the familiar Slack environment.

Absolutely! You have the flexibility to customize the content of the notifications to ensure they include all relevant details. You can choose which survey data to display, such as the respondent’s name, their feedback, and specific metrics or scores that are significant for your team. This level of customization allows your team to grasp the context of the feedback quickly, making discussions and decision-making more effective.

Each Slack notification contains a direct link to the corresponding survey response in your Responsly dashboard. This feature enables your team to easily access the detailed insights behind the feedback without having to navigate away from Slack. By clicking the link, team members can review the full survey data, analyze trends, and dive deeper into the context of the responses, which enhances your team’s ability to act on feedback efficiently.

Yes, you can tailor the notifications to be sent to specific team members or groups based on the nature of the survey or the feedback received. For instance, if a customer provides critical feedback about a product, you can automatically notify the product team, ensuring they can respond promptly. This targeted approach improves accountability and ensures that the right individuals are engaged in discussions about feedback that pertains to their area of expertise.

By receiving immediate notifications in Slack, your team can respond to customer feedback and insights without delay. This integration streamlines communication by reducing the need for back-and-forth emails or separate discussions about survey results. With all relevant information available at their fingertips, team members can collaborate effectively, address concerns in real time, and develop strategies that are responsive to customer needs. Ultimately, this leads to improved efficiency, better decision-making, and enhanced customer satisfaction.